Faglighed under AI forandring?

The Danish public sector has ambitious plans to integrate artificial intelligence (AI) into public administration in order to improve efficiency and help ensure the long-term sustainability of the welfare state. AI systems are currently being developed and implemented across the public sector and are gradually becoming an integrated part of employees’ daily work. This raises a number of fundamental questions of interest to employees, citizens, researchers, and labor unions: How does the use of AI in everyday work challenge, support, or reshape professional expertise? What role does professional expertise play in a data-driven public sector, and how do employees experience these changes in their working lives?
This project establishes a survey panel in collaboration with five Danish labor unions with the aim of generating systematic, empirical knowledge about how the use of different types of AI tools affects professional expertise among employees in Danish public sector organizations.
The project addresses a current gap in the research literature by examining how AI is integrated into employees’ daily practices and how this interaction shapes task performance, professional judgment, conceptions of quality, perceived competence, and professional identity across different professions and organizational contexts. In doing so, it contributes comparative and longitudinal insights into the evolving relationship between AI and professional work.
Through the survey panel, we aim to build a research and dissemination infrastructure that can improve understanding of how working life changes over time across professional groups, while creating opportunities for dialogue and insight into how technology is transforming work.
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Workshop on August 10: Co-Developing the Survey with Labor Unions

The project is being developed in close collaboration with the participating labor unions. All partners are actively involved in designing the survey to ensure that it is both relevant and comprehensive across different professional groups.
To support this goal, we hosted a half-day workshop at CAISA on August 10, where participants jointly discussed both the structure and content of the survey questionnaire. The workshop brought together representatives from IDA, HK Stat, HK Kommune, the Danish Nurses’ Organization (DSR), and DM.
The survey aims to go beyond simply mapping whether or why public sector employees use AI. Instead, it focuses on understanding how AI affects various aspects of professional work, including employees’ experiences of professional autonomy, work processes, and the quality of service delivery, as AI becomes increasingly integrated into everyday tasks and responsibilities.
Through workshops and pilot testing conducted in collaboration with the labor unions, we ensure that the survey captures the real needs and experiences that public sector employees encounter in their daily work. Our shared ambition is that the findings will generate actionable insights that can support the meaningful and sustainable integration of AI across the public sector.
Project Managers:
Jakob Laage-Thomsen jalaa@dtu.dk
Lisa Reutter Larsen lire@samf.ku.dk
Proect Assistant:
Emma Johanne Poulsen Siig cxg540@samf.ku.dk


